Our team will notify you via email when your sample is received and checked in. You can also check the status in your Producer Tools.
It can take a day or two after the package is delivered to be recorded in the system.
![](https://support.nyiooc.org/content/images/2023/01/fr.jpg)
Our team will notify you via email when your sample is received and checked in. You can also check the status in your Producer Tools.
It can take a day or two after the package is delivered to be recorded in the system.
The NYIOOC support team is ready to assist you.